Contact Us

Self-Service Options

Checked Our Support Page?

Before you spend your valuable time to write to us — Maybe we have already answered your question on our our support page?

Email and Helpdesk

When It’s Time to Talk

Issue Who to Write to
I have general questions Contact Heike
I have issues with the checkout Contact Paddle
I need help using our software Contact Jim
I have found a bug 🐞 Contact our developers


We use a support ticket system for efficiently managing and replying to email. Instead of communicating with us by email you can also open and check support tickets in your web browser.