In general, reinstallation should not be one of your first steps. This is especially true when it’s a non-fatal issue, e.g., it’s not crashing. Reinstalling rarely resolves an issue and usually does nothing more than remove information important in troubleshooting. Instead go to our support resources or contact our support team directly.

If you are working with out support team and an issue persists beyond deeper troubleshooting, we may suggest to reinstall the application but we will provide proper per-application instructions, as needed.

While running the latest operating system can be exciting, we suggest not installing the first release. Waiting for the first or second revision is a good idea. However, once you have it installed, we recommend you stay current with the point releases to ensure you have the latest fixes.

Regarding beta operating systems offered by Apple, we strongly suggest you do not install a beta operating system on a production or mission-critical machine. Betas can, and often will, break things that worked previously and also introduce new issues that can manifest in a variety of forms.

We are a very small team and software development is a dynamic environment. Unforeseen challenges can pop up out of nowhere and external and internal factors can change priorities while we work on a new release. Therefore we do not publish roadmaps or timeframes that we might not be able to meet.