We wish everyone of you a peaceful time, wherever in the world you are and whatever you believe in. Have a great start into another great new year.
We are spending the holidays with our families and friends, away from our keyboards. We do check our email and support tickets but we might reply slower than usual. We'll all be back for you on January 7th, 2020. (more)
In recent weeks we have written a few times about macOS 10.15 Catalina, Apple's latest version of the Mac operating system. Even though Apple officially released the upgrade last week, it has numerous very rough edges that can even stop you from getting any actual work done on your Mac. (more)
If you are a DEVONagent user and plan to upgrade to macOS Catalina we recommend that you wait a moment before you hit the Upgrade button. There's a minor incompatibility that keeps the application's splash screen from being closed. You can expect a free maintenance update for DEVONagent that addresses this issue later this month. (more)
The upcoming macOS Catalina as well as iOS 13 were about to bring many changes to how the directories on the hard drive are structured as well as to how iCloud is integrated into the file system. For the late DEVONthink 3 betas we had spent quite some time on updating our iCloud handling accordingly. (more)
macOS Catalina is going into a new round of public beta testing and is expected to arrive for everyone this autumn. It brings changes to iTunes, Find My Friends, and Reminders, but also a lot of modifications to the underpinnings. One of these (almost) invisible changes is the end of support for 32-bit applications. You might have already been notified by your Mac about applications that need an update. (more)
In a recent blog post the makers of Ulysses strongly advised against installing this year's public betas of macOS and iOS on devices that you rely on. We second the Ulysses team's recommendation. (more)
Today is macOS Mojave day. And while DEVONthink 2.10.1 is working fine on Apple's latest incarnation of the Mac operating system, the new security measures do interfere with DEVONthink Pro Office's Mail plugin. Mojave wants to know that you trust our plugin and have the intent to run it. To (re)enable the Mail plugin please follow these steps: … (more)
According to TechCrunch, ABBYY, the maker of the OCR technology we use in DEVONthink Pro Office, had accidentally exposed more than 200,000 OCRed customer documents.
This leak, however, does not affect you as our customer. All documents are processed locally on your Mac by the ABBYY OCR engine. Your documents only leave your computer when you manually export or send them, or when you synchronize them to a remote location. (more)
Yesterday DEVONthink began to no longer launch for some people. The issue is related to an expired Apple provisioning profile and already hit many other applications earlier this year. Apple now provides profiles with a longer life period. This doesn't do away with the problem forever but at least delays its next occurrence. (more)
Two weeks ago we posted a warning published by Fujitsu regarding issues with PDFs on macOS Sierra. Today Fujitsu has released a fix schedule as well as additional information.
Though more deeply explained in Prior Announcements and the FAQ, the problems with ScanSnap operating on macOS Sierra fall into two main categories: … (more)