In our user community and in customer support, we receive reports about certain functions of DEVONthink, e.g., OCR, not working. However, after asking for a bit more detail, it often turns out the person has purchased the wrong edition. Here’s how to check your edition and a few of the specific functions in them. (more)

In the past, DEVONthink for Mac was provided in three editions. Each edition had its own separate download on our website. With DEVONthink 3, we have created a single application with unlockable features, hence a single, simple download. (more)

Our newly introduced user accounts list all your licenses as well as the upgrade options for them. But what if you purchased your license not from us but in a promotion, e.g., from MacUpdate Promo, StackSocial, or a bundle? No worries, you can, of course, upgrade too. (more)

With DEVONthink 3 we’ve introduced new server-based licenses with a seats model and easier-to-use license codes. Now, why should we bore you with talk about … license codes? Whenever you change something questions come up. We’d like to answer them here in a findable place. (more)

With the relaunch of our website we also turned the existing customer records into real accounts. As a customer you can view your personal details, check your student/educator status, manage your newsletter subscription, view license codes, manage your devices, and buy upgrades. Here’s how you use it. (more)